Shipping & Returns

Shipping Options

We offer express as well as standard shipping options to the continental United States and Canada. To find your shipping cost proceed through the checkout process until you get to the shipping page. After calculating the shipping rate you can back out of the order or continue to check out. Rates are calculated using UPS shipping options.

Orders received by 12:00 p.m. eastern standard time Monday-Friday will usually ship the same business day. Orders for in stock items received after 12:00 p.m. will most likely ship the following business day. UPS Next Day Air service means delivery by the next business day. If an Order is received After 12:00 p.m. and Customer has Chosen UPS Next Day Air, the Shipment will go out the Next Business Day and delivered the Business Day After Order is Processed. If you would like Saturday delivery, please call and request a quotation as all pricing on website is based on Monday-Friday Delivery Only.  An additional charge will apply and Saturday delivery is not available in all locations. We will call or email you if Saturday delivery is not available in your area.  Also, Shipping times are Calculated Based on Business Day to Business Day, NOT INCLUDING WEEKENDS.  For Example if you placed an Order on Friday for UPS 2nd Day Air Before 12 PM, you would receive on Tuesday of the following week.  If you placed an Order on  Friday After 12PM, the order will  most likely go out the following Monday and be received on Wednesday.  Again, weekends are not taken into account for shipping times.

We do not ship on Saturdays, Sundays or on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day and the day after Christmas.

In Some Instances, Supply Chain Issues and Labor Shortages Have Moved Shipping Times Back - We Are Doing The Best We Can To Get Your Orders Out ASAP.  Thank You For Your Understanding During These Challenging Times.

 Non-Warranty Returns (Uninstalled Parts Only)

Non-warranty returns are accepted on most new and unused (uninstalled) merchandise within 60 days of purchase, less re-stocking fees outlined below (not all manufacturers allow for returns, so please be sure you order the correct part for your application). Also, Most Heat Exchangers, Compressors and Evaporator Coils and Larger Items are Not Returnable, unless we made the error.  Items must be in their original packaging. Installing or attempting installation of parts will cause them to be ineligible for non-warranty return. Parts that have been installed, have had installation attempted, show installation marks, or could otherwise not be sold as NEW are NOT eligible for non-warranty return and therefore cannot be returned for a refund.  Customers are responsible for getting product shipped back to us Via UPS.  When we have received and processed the return, we will issue a credit to the credit card account used for the original purchase in the amount of the item, plus any applicable tax. Shipping costs are not reimbursed unless the return is due to an error that we made.  Non-warranty returns are subject to a restocking fee according to the following schedule:

  • Item returned within 1-30 days of purchase: 30% restocking fee
  • Item returned within 31-60 days: 40% restocking fee
  • Over 60 days - returns accepted on select items only. Call to inquire on eligibility.

 Warranty Claims

Your purchase carries a one year manufacturer's warranty (not from 1877forparts) from the date of purchase.  

Compressors: Warranty policy for compressors is one year from purchase and is only issued if an exact replacement compressor is ordered from 1877forparts.com.
 
Contact us by phone or email to initiate your warranty return claim.
 
You will be given a WGA (Warranty Goods Authorization) number with instructions for returning your part. You are responsible for the cost of shipping the part back to us.  Once received by us, the part will be forwarded to the manufacturer at our expense for diagnosis and testing to verify any product defects. This process usually takes 5-8 weeks, but on occasion may take longer. Upon confirmation from the manufacturer that the merchandise is defective, a refund for the full purchase price of the part will be issued to you, but not the shipping costs. In the event that the manufacturer determines the part is not defective, customer will be given the choice of having 1877forparts LLC dispose of the part or to have the part returned to them at their own expense.
 
Purchasers must first receive an authorization (WGA #) prior to returning any part. Please contact us and we will be happy to help you. Purchaser must pay for all shipping expenses for the returned product.

 

Shipping

We can ship to virtually any address In The USA and Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Once an order has been shipped, it is the responsibility of the Shipper to get package to your destination.  We are not responsible for shipments that are delayed due to Weather, or other Acts outside of our control.

If you Cancel An Order and You Used Paypal for Payment, You Will Be Refunded The Amount Less The PayPal Sur-Charge.

International (Canadian) Delivery Services Include

  • UPS Worldwide Express Plus: 1-2 business days, delivery by 8:30 or 9:00 a.m.
  • UPS Worldwide Express: 1-2 business days, delivery by 10:30 a.m. or 12:00 p.m.
  • UPS Worldwide Expedited: 2-5 business days, delivery by end of day
  • UPS Standard to Canada: 3-7 business days, delivery by end of day

These are general guidelines based upon delivery to metropolitan areas in Canada. If you live in a rural area your delivery time may be longer. Note to Canadian Customers: our prices do not include brokerage fees, duty, import taxes, or GST.  UPS is our shipping partner.  They will contact you prior to delivery to obtain payment for these costs.

 

 

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